Shipping & Returns

All prices published online, payments and invoices are in Euro (€/EUR).


Shipping is free of charge Worldwide. 



Please allow up to 10 days for delivery. 



Our delivery time starts from the moment an order is accepted and includes a 24-48 hour period where your items will be processed and dispatched by our warehouse. 



Returns



We request that you contact us at sales@charlesandron if you'd like to return back an Item for en exchange or full refund. 

Items should be returned new, unused and with all tags still attached. 


Exchanges



There is no charge to exchange items for a different size, however all exchanges are based on stock availability. Shipping is also free on the replacement item, but if you are based outside the EU you will need to pay taxes and duties on this.


Note


Where promotions have been applied, discounts will be applied to each item in the basket. In the event of a return, you will only be refunded the amount paid. If the order contained a free promotional gift, the gift must be included with the return of any related items.